Welcome to Blockvila!
These terms and
conditions outline the rules and regulations for the use of Blockvila’s Website, located at https://blockvila.com
By accessing this
website we assume you accept these terms and conditions. Do not continue to use
Blockvila if you do not agree to take all of the terms and
conditions stated on this page.
1. ABOUT THE SERVICE, THE WEBSITE AND
THESE TERMS OF SERVICE
1.1. This is an agreement (referred to as "Terms") between Blockvila Limited (also referred to in these Terms as
"Blockvila", "BLOCKVILA", "we", "us" or "our") and you (also
referred to in these Terms as "Customer", "you",
"your"), the person accessing and using the Blockvila.com cloud mining service and accepting
these Terms.
1.2. In these Terms:
1.2.1. a reference to "Cryptocurrency", "Cryptocurrencies"
is a reference to the distributed, decentralized peer-to-peer digital
currencies:
1.2.1.1. "Bitcoins" is a reference to a Cryptocurrency known as
Bitcoin;
1.2.1.2. "Altcoins" is a reference to all Cryptocurrencies other than
Bitcoin, such as Litecoin;
1.2.2. "Miners" are individuals who register to mine Bitcoins and/or
Altcoins with a Cloud Machine. If you successfully apply to administer a Cloud
Machine, you will be a Miner;
1.2.3. a "Mining Pool" is an organized association of
Cryptocurrencies miners. The members of these associations work together to
mine Cryptocurrencies and those Cryptocurrencies are distributed amongst the
membership based on the contribution made to the mining by each member;
1.2.4. the "Mining Hardware" is the computer hardware owned by BLOCKVILA that is used to provide the Service
and to mine Cryptocurrencies;
1.2.5. "Hashrate" or "Hash rate" is the mining power of the
Mining Hardware used to mine Cryptocurrencies. Hashrate is mining algorithm
specific (SHA-256, Scrypt, X11 etc);
1.2.6. "Cloud Machine" is the processing power of the Service
purchased by a Miner and administered by a Miner using the Website;
1.2.7. "Service" is BLOCKVILA's cloud hosted mining service, which enables individuals to remotely
mine Cryptocurrencies for themselves using our Mining Hardware and the Website;
1.2.8. the "Support" or "Customer Support" or
"Helpdesk" is the technical support service of BLOCKVILA that is provided via email [email protected] where Customers can find answers to
general questions and request assistance by submitting a request;
1.2.9. the "Panel" is the graphical user interface of the Service,
with which the Miner interacts to perform all actions related to the Service;
1.2.10. the "Website" is blockvila.com and any apps, software, emails or other websites which we use to
provide the services of blockvila.com (which includes the Service);
1.2.11. a "Payout" is the periodic deposit to your Balance, dependent
on your Cloud Machine. BLOCKVILA may change the periodicity of Payouts at any time, to a maximum of once
per week;
1.2.12. "Fees" are maintenance and electricity fees, charged daily
from the Balance;
1.2.13. "Account" is your personal access to the Service, described
further in section 6;
1.2.14. "Balance" is your personal Account balance;
1.2.15. a "Contract" is the access to a Cloud Machine of specific
Hash rate;
1.2.16. a "Contract Term" is the period of time for which a Miner has
agreed to pay to administer a Cloud Machine, by default, BLOCKVILA provides 1 year
Contracts, unless stated otherwise;
1.2.17. "Hold" is the state an Account can be placed in that prevents
the said Account to make any withdrawals, used as a security measure;
1.2.18. a "Pre-order" is a Contract with a start date in the future.
Start date is estimated and is subject to change;
1.2.19. the "Referral Program" or "Partner Program" is the
functionality that allows a Customer to receive financial rewards for Contracts
purchased by other Customers;
1.2.20. a "Referral Code" is an alphanumerical sequence (at least 6
characters long) that is linked to a Customer's Account;
1.2.21. a "Referral Link" is the URL with a Referral Code, that
allows a new Customer to register with Hashbitpro;
1.2.22. a "Referral" is a Customer who registered by using another
Customer's Referral Link;
1.2.23. a "Referrer" is a Customer who had another Customer register
using their Referral Link;
1.2.24. a "Referral Purchase" or "Referred Purchase" is a
purchase made by a Referral;
1.2.25. a "Referral Bonus" is the reward a Referrer receives for a
Referral Purchase;
1.2.26. an "Affiliate Network" is a third-party website that allows
any person (with or without a Hashbitpro Account) to receive financial
rewards for Hashbitpro Contracts purchased by referred Customers.
1.3. These Terms apply to any mining you undertake by using the Service and
Website and they form a legal agreement between you and BLOCKVILA on the acceptance of you application
for an Account (as set out below).
1.4. If there is ever a conflict between these terms of service and the BLOCKVILA terms of use or the instructions,
guidance and similar information found on the Website, these terms of service
will take priority.
1.5. IT IS NOT POSSIBLE FOR US TO STATE DEFINITIVELY HOW MANY BITCOINS,
LITECOINS AND/OR ANY OTHER CRYPTOCURRENCY UNITS WILL BE MINED BY ANY MINER
AND/OR SPECIFIC CLOUD MACHINE.
1.6. By applying to register as a Miner you are confirming that you understand
and accept (and are able to understand and accept) these terms of service and
that you agree that you will be bound by them. You should regularly check the
Website for changes to the terms of service, instructions, guidance and similar
information found on the Website.
1.7. You may only apply to register as a Miner if:
1.7.1. you are 18 years old or over; and
1.7.2. it is lawful for you to do so.
1.8. To register as a Miner, we may require you to provide us with identification
or other documentation in order to help us prevent fraud or money laundering.
This may include photographic identification and a recent proof of address. We
may also undertake our own identity, fraud and credit checks.
1.9. It is forbidden for Miners to visit the Website or use the Service through
anonymous proxies (such as Tor) and other services or technologies that hide
the real internet connection of the user.
2. RISK NOTICE
2.1. Actions with Cryptocurrencies carry inherent risks. Due to the fact that
Cryptocurrencies are unregulated and decentralized, their value is not insured
by any legal entities. The value of any Contract, any amount of any
Cryptocurrency is subject to change by BLOCKVILA due to a number of factors out of BLOCKVILA’ control. These factors include but
are not limited to changes of mining difficulty and/or other mining
parameters/properties, fluctuating price (in fiat currency to Cryptocurrency
exchange rate, such as USD/BTC) of Cryptocurrencies, obsolescence of hardware
and amortization of hardware. You understand and agree that the worth of any
Contact and any amount of mined Cryptocurrency may lose all worth at any moment
of time due to the nature of Cryptocurrencies. You understand that you are
solely responsible for management of the Cryptocurrencies in your balance as
well as any losses or charges incurred by any third-party entity.
2.2. Any information related to Cryptocurrency and Cryptocurrency mining that
is/was posted, published and/or provided by BLOCKVILA via any channel of communication
(including but not limited to: on the Website, in the Panel, via the Support
Service, via Email newsletter, in social media) is subject to change.
3. CRYPTOCURRENCIES
3.1. You must not mine, buy, sell, exchange, hold, own or otherwise use or
exploit Cryptocurrencies in any way which is prohibited by the laws or
regulations which apply to you.
3.2. Cryptocurrencies may not be appropriate for everyone. Before mining any
Cryptocurrencies you should learn about them to ensure that they are
appropriate for you. Like all currencies, there are disadvantages to using
Cryptocurrencies. Some of the risks particular to Cryptocurrencies include:
3.2.1. currency fluctuation - the price of Bitcoin and/or any other
Cryptocurrency may fall sharply and may even fall to zero;
3.2.2. transactions with Cryptocurrencies may be unconfirmed for a period of
time. Although very unlikely, some Cryptocurrency transactions may never be
confirmed - Cryptocurrency transactions which are unconfirmed are not
completed;
3.2.3. transactions with Cryptocurrencies are irreversible - if you send any
amount of any Cryptocurrency to the wrong person, you may be unable to recover
those funds;
3.2.4. Cryptocurrencies may be lost if you lose or forget any PINs or passwords
necessary to access and spend those Cryptocurrencies;
3.2.5. unknown technical defects inherent in Cryptocurrencies; and
3.2.6. new regulation which impacts the use of Cryptocurrencies.
3.3. By agreeing to these terms of service or by mining Cryptocurrencies by
using the Service, you are indicating that you understand, are capable of
understanding and accept the risks associated with Cryptocurrencies.
4. REGISTRATION
4.1. By applying to register, you are making an offer to enter an agreement on
these terms of service. Once submitted, you may not withdraw your offer.
4.2. Only we can decide whether applications will be accepted. If your
application is accepted, a legal and enforceable agreement will be entered
between you and us. Subject to any statutory rights you may have, you may not
cancel the agreement covered by these terms of service and you will not be
eligible for any refund.
5. CONTRACT TERM
5.1. These Terms of Service are valid indefinitely, even after Account
termination.
5.2. The Contract Term for Blockvila.com Cloud Machines is set to 1 year by default, unless stated otherwise.
The Contract is valid while profitable (refer to section 5.5.), until expired
or until terminated (refer to section 13), whichever comes first.
5.3. Contracts with a stated expiry date will end on the date of expiry and the
Cloud Machine is stopped.
5.4. Pre-order Contracts that are not activated immediately on purchase will
activate on the stated date.
5.5. The Mining process continues until said mining is profitable. This means
the Mining process will stop if the Maintenance and Electricity Fees will
become larger than the Payout. If mining remains unprofitable for 21
consecutive days the Service is permanently terminated (Hashrate type
specific). During the consecutive 21 day period, Payouts and Fees will also be
temporarily stopped. If during the suspension period, the Contract-related
mining factors (such as the exchange rate and mining difficulty) that are
outside of Blockvila’s control will change favorably, making mining profitable
again, the Service will be unsuspended and contracts reactivated.
5.6. Blockvila reserves the right to change the launch date, Contract Term of
any Contract.
6. ACCOUNT AND PERSONAL INFORMATION
6.1. To register you will need to submit some personal information, a valid
email address (that will be used as Username and for user identification) for
your Website account ("Account"), a password ("Password").
Are required to select your country of residence for appropriate VAT calculation.
To be able to withdraw funds you will need to enter at least one wallet for the
Cryptocurrency you are mining. The Account may allow you to add more than one
Cryptocurrency wallet.
6.2. Blockvila may request to provide PII (Personally Identifiable
Information) and/or financial information of the Account owner for KYC (Know
Your Customer) and/or AML (Anti-Money Laundering) procedures. Blockvila
reserves the right to impose limitations on the Account dependent on the
provided information.
6.3. You must ensure that all information about you that is held by us is true,
complete, not misleading and up to date.
6.4. The Username and Password will be allocated to you if you successfully
apply for registration as a Miner.
6.5. You will need your Username and Password to access some parts of the
Website. Your Username and Password are personal to you and must not be
disclosed to any other person.
6.6. The number of accounts is limited to 1 for each beneficiary.
6.7. When you register, you may submit an order to administer a Cloud Machine.
This order will allow you to specify the processing power of the Cloud Machine.
Only Blockvila can decide whether orders will be successful and acceptance is
subject to availability, amongst other things.
6.8. Your order is a request to acquire a Contract from us and does not
represent a formed contract. If we accept your order, we will associate your
Contract with your Account. Until then, an order is considered pending and Blockvila
reserves the right to decline your payment.
6.9. Confirmation of your order will be made by email, which will also contain
an estimated commencement date for the Contract. The confirmed commencement
date of the Contract will be notified to you in a subsequent email. We cannot
say how long it will take to confirm the commencement date of the Contract.
6.10. Subject to the payment of any fees which may be applied, Miners will be
able to receive Cryptocurrencies on the basis of the processing power of the
Cloud Machine and the period of time for which the Cloud Machine is mining.
Miners will only be able to administer the Cloud Machine during the Contract
Term. Those Cryptocurrencies will be transferred to your wallet upon your
request, if such request is confirmed.
6.11. If you lose access to your Account, Blockvila may ask you to provide
certain types of data, including Personally Identifiable Information, to
determine ownership of the Account. This may include, but is not limited to:
proof of identity; proof of residence; proof of telephone number/email
ownership and any identifiable activity on the Website, such as transaction
IDs, order numbers, withdrawal amounts and others.
7. USE OF YOUR ACCOUNT
7.1. You may only mine Cryptocurrencies for your own benefit. By using the
Website and/or the Service you confirm that you are not acting for the benefit
of any other person or entity.
7.2. We are entitled to assume that any use of your Account is made by you. You
are solely responsible and liable for any use of the Website or the Service
under your Account or any other use of your Username and Password.
7.3. You may only hold one Account. If you forget your Username or Password,
you can use the password recovery option or contact Support.
7.4. DO NOT SHARE YOUR PASSWORD WITH ANY OTHER PERSON OR ALLOW ANY OTHER PERSON
TO USE YOUR ACCOUNT. WE ARE NOT LIABLE FOR ANY IMPROPER USE OF YOUR PASSWORD OR
ACCOUNT BY YOU OR ANY OTHER PERSON. IF YOU HAVE REASONS TO ASSUME THAT ANY
OTHER PERSON KNOWS YOUR PASSWORD, OR THAT YOUR ACCOUNT HAS BEEN USED BY ANY
OTHER PERSON, YOU MUST INFORM US IMMEDIATELY.
8. RESTRICTIONS AND OBLIGATIONS
8.1. You agree to comply with all applicable laws and regulations, these terms
of service and all rules applicable to the use of the Website and the Service.
8.2. You agree not to falsely describe or otherwise misrepresent yourself in
any dealings with BLOCKVILA.
8.3. You are not allowed to abuse any campaigns, discounts, referral bonuses
and/or referral systems, provided from time to time by BLOCKVILA and/or its partners.
8.4. You are not allowed to use any means to mask your internet traffic and IP
address (such as Proxy, Tor, VPN and others).
8.5. Multi-Level Marketing (MLM) and/or High-Yield Investment Projects (HYIP)
systems are forbidden from providing any services to their users or partners
based on Blockvila, including but not limited to Blockvila Products and/or
Services.
8.6. You are strictly forbidden to use or exploit errors in design of the
Website, the Service and/or all and any of their parts, features which have not
been documented, and/or "program bugs" for commercial/personal gain
or as means to disrupt and/or destabilize the Service and/or the Website. If
you encounter such an error by accident, you are required to report your
findings to info@blockvila.com.
9. ADMINISTRATION OF MINING
9.1. During the Contract Term you can use the Website to:
9.1.1. amend or update your registration and contact details;
9.1.2. with the help of customer support deactivate or reactivate your Account
as well as terminate an active Contract;
9.1.3. with the help of customer support change the login email address;
9.1.4. change some parameters of the mining of your Cloud Machine; and
9.1.5. change your cryptocurrency-specific wallet addresses.
9.2. Subject to payment and additional Fees in advance, you can use the Website
to:
9.2.1. add a new Cloud Machine; and
9.2.2. increase the processing power of your Cloud Machine.
10. BALANCE
10.1. Your Balance in the Panel is your personal amount of funds available to
use.
10.2. The Service may have multiple Balances. Currently available balances are:
10.2.1. BTC Balance is measured in BTC (Bitcoins), accurate to 0.00000001 BTC
(1 satoshi, the minimum indivisible amount of BTC);
10.2.2. ETH Balance is measured in ETH (Ethereum), accurate to 0.00000001 ETH (10
GWei).
10.3. Other Cryptocurrency Balances may be introduced and/or removed at any
time.
10.4. Funds mined will be transmitted directly to your Balance. This may take
up to 24 hours from the date the coins are generated.
10.5. Balance can be used in the following ways:
10.5.1. You are able to withdraw your balance at any time if it meets the
minimum requirement, unless stated otherwise (subject to change).
10.5.2. You are able to purchase additional Contract(s) for the Cloud
Machine(s) to increase your total Hashrate.
10.6. Blockvila reserves the right to make retroactive recalculations to
Balance(s), Cloud Machines, Hash rate and logs, including but not limited to,
in the case of any error occurring in the Service, to correct any mistakes or
discrepancies.
10.7. Balance may be negative. In such case, the Balance must become positive
above the minimum requirement before any withdrawals and/or purchases can be
made using it.
11. FEES
11.1. We provide a platform which enables individuals to mine cryptocurrencies
using our Mining Hardware. In return, we charge periodic maintenance and
electricity fees ("Fees") that are devised from the usage of
electricity as well as the cost of maintenance of the said hardware. The
maintenance costs of running the equipment include but are not limited to:
hardware setup, data center rent, Mining Pool testing, staff salaries, future
planning and proofing, software development, exchange of used and out of order
parts and other expenditures required to render the service on a best-effort
basis. Some Contract types are not subject to periodic Fees. The presence and
specification of Fees for each Contract type can always be seen on the Website.
11.2. Monthly electricity fees are fixed and are calculated by the following formula:
F = A * q * S * 720 h, where:
A - actual hashrate, measured in H/s;
q - power consumption (power/hashrate), measured in kW / H/s;
S - electricity cost (average for 2 previous months), measure in USD / kWh;
720 h - hours in 1 month (accounted as 30 days).
11.3. The Fees are deducted from your Balance once a day immediately after a
Payout for all active Cloud Machines (if more than 1 are active).
11.4. Blockvila reserves the right to change the fees at any time without
prior notice.
11.5. Fees are non-refundable.
12. LIABILITY
12.1. We provide and maintain the Website and the Service on an "AS
IS" and "AS AVAILABLE" basis and we are liable only to provide
our services with reasonable skill and care.
12.2. We give no other warranty in connection with the Website or the Service
and we disclaim all liability for:
12.2.1. to the extent allowed by these Terms and without affecting any other
clauses within section 12, that may apply, accuracy, currency or validity of
information and material contained within and/or provided by the Website, the
Panel, the Support Service, in email newsletters and social media. You hereby
agree, that no radio, computer and internet communication equipment is
completely free of fault, occasional technical disruptions may affect the
service and so can human error, which may result in misrepresentation of
content or miscommunication;
12.2.2. any change in the exchange rate of Bitcoins or any other
Cryptocurrency;
12.2.3. any change in the difficulty of mining;
12.2.4. any changes in applicable law or regulation, or the acts of any
legislator or regulator in any part of the world;
12.2.5. any interruptions to or error of the Website or the Service or other
communications network;
12.2.6. the infringement by any other person of any copyright or other
intellectual property rights of any third party through any User Content or use
of the Website or the Service;
12.2.7. the availability, quality, content or nature of External Sites;
12.2.8. any amount or kind of loss or damage due to viruses or other malicious
software that may infect a user's computer equipment, software, data or other
property caused by any other person accessing, using or downloading the
Website, the Service or any User Content; and
12.2.9. all representations, warranties, conditions and other terms and
conditions which, but for this notice, would have effect.
12.3. We will not be liable in any amount for failure to perform any obligation
under these terms of service if that failure is caused by the occurrence of an
event beyond our reasonable control.
12.4. Except as provided above there are no other warranties, conditions or
other terms and conditions, express or implied, statutory or otherwise, and all
of those terms and conditions are hereby excluded to the maximum extent
permitted by law.
12.5. To the maximum extent permitted by law, we exclude liability for any
losses or damages which you may suffer, whether the same are suffered directly
or indirectly or are immediate or consequential, which fall within any of the
following categories:
12.5.1. special damage even though that party was aware of the circumstances in
which such special damage could arise;
12.5.2. loss of anticipated savings;
12.5.3. loss of business opportunity and management time;
12.5.4. loss of goodwill;
12.5.5. loss of Cryptocurrency arising as a result of any of your acts or
omissions of those of any third party;
12.5.5.1. loss arising out of or in connection with:
12.5.5.2. any defect or insecurity in any systems you use to store or transmit
Cryptocurrency or to access or use the Website or the Service ;
12.5.5.3. any inaccurate or incomplete information you provide, including
Cryptocurrency wallet addresses;
12.5.5.4. any changes to the amount of Cryptocurrency awarded to Miners;
12.5.5.5. any changes to the regulatory, legislative or technical environment
applicable to Cryptocurrencies;
12.5.5.6. the acts or omissions of any bank or provider of banking services; or
12.5.5.7. any change in the value of Cryptocurrency howsoever arising
(including as a result of the acts or omissions of BLOCKVILA).
12.6. To the maximum extent permitted by law, our aggregate liability in
respect of any claims made in connection with or arising out of the use of the
Website or the Service (whether in contract, tort (including negligence),
breach of statutory duty, or otherwise) for direct losses will be limited to
the Fees.
12.7. You agree not to use the Website or the Service in any way which:
12.7.1. is unlawful;
12.7.2. may give rise to civil or criminal liability for BLOCKVILA; or
12.7.3. may bring BLOCKVILA into disrepute.
12.8. You hereby agree to indemnify, defend and hold us and our officers,
directors, owners, agents, information providers, affiliates, licensors and
licensees (collectively, the "Indemnified Parties") harmless from and
against any and all liability and costs (including reasonable legal fees)
incurred by the Indemnified Parties in connection with any claim arising out
of:
12.8.1. any fraud or fraudulent misrepresentation you commit;
12.8.2. any inaccuracy or defect of any of the information you have provided to
us;
12.8.3. any breach of applicable law or regulation you commit;
12.8.4. any other person’s use of your Account;
12.8.5. any breach by you of these terms of service; and
12.8.6. third party claims arising from your use of the Website or the Service,
any of Your Content or any use of your Account (whether or not such use was by
you).
12.9. You shall cooperate with us in the defense of any claim. We reserve the
right, at our own expense, to assume the exclusive defense and control of any
matter otherwise subject to indemnification by you.
13. BREACH, SUSPENSION AND
TERMINATION
13.1. Without limiting any other rights we have, we may suspend or terminate
access to your Account, the Website and/or the Service, nullify your Account
Balance and/or hold the ability to withdraw mined funds if you breach any of
these Terms of Service.
13.2. If we have grounds to suspect that you are using the Website or the
Service fraudulently or improperly, we will suspend your Account until you are
able to demonstrate to our satisfaction:
13.2.1. your identity; and
13.2.2. that no fraud or impropriety has occurred or been attempted.
13.3. We will try to give you reasonable notice of any anticipated termination
of the Website or the Service.
13.4. If you become aware of or suspect another user or Miner's breach of these
terms of service, or any fraud or impropriety by another user, you must contact
us immediately.
13.5. In case of any Credit Card purchase (refer to section 14.2.6.) Blockvila
has the right to place the Customer's Account on Hold (hold the ability to
withdraw any mined funds from the Customer's Account Balance) for a period of
up to 30 days as a security measure of anti-fraud related regulations and
policies.
13.6. We may deactivate your Account if all of the following criteria are met:
13.6.1. your Account has no active Contracts;
13.6.2. your Account has no Balance;
13.6.3. your Account has no Balance changes in the last 6 months; and
13.6.4. your Account has no logins in the last 6 months.
13.7. If you do not log into your Account for 12 months, we may terminate the
Account. You will be, if possible, notified in advance. If we are unable to
contact you, or you do not take any action to prevent account termination, your
Balance will be nullified.
14. PAYMENT TERMS, ORDER
CANCELLATION, ORDER CHANGES AND ORDER REFUNDS
14.1. All invoices are issued in USD (United States dollar) by default.
Payments performed in any other currency must account for the exchange rate of
said currency to USD at the moment of invoice generation and any commissions
for currency exchange.
14.2. A Customer is able to purchase a Contract using a variety of payment
methods:
14.2.1. in Bitcoin via a Balance Purchase: purchase of hashrate using the Account
Balance directly, automatic version of Balance purchase is also referred to as
"Reinvest" or"Reinvestment";
14.2.2. in Bitcoin via a Bitcoin Transfer: transfer of BTC to Blockvila BTC
account via coinpayments payment system, the amount to pay
depends on: sum of the order in USD, the USD/BTC exchange rate at the moment of
the purchase and the transfer fee of the Bitcoin network (third-party terms and
payment commission may apply);
14.2.3. in fiat
currencies via a Credit Card Transfer: transfer of fiat funds to Blockvila via
payment gateway (third-party terms and payment commission may apply).
14.3. A Customer has the right not to pay for the order in case the order has
been created but not yet paid, if the Customer decides not to complete the
order. The order will change status to "Timeout" after a given period
of time (dependent on the payment method) and the Customer will not be obliged
to proceed with the order. Blockvila will not process requests to cancel
unpaid orders, as it is intended the unpaid orders stay in "Timeout"
status.
14.4. Blockvila provides the destination account for all payment methods
(except Balance and Reinvest purchases). In order to confirm the purchase and
activate the Contract, the Customer is required to transfer the amount stated
on the Blockvila invoice page (for Wire transfers) or on the third-party
payment page (all payment methods with third-party processing systems).
14.5. A Customer is solely responsible for the accuracy of payment, including
but not limited to: the destination account, transferable amount and payment
details:
14.5.1. If the transferred amount is below requested, BLOCKVILA reserves the right,
at its sole discretion, to adjust the Contract accordingly to received funds or
request the missing amount to be paid, before activating the Contract.
14.5.2. If the transferred amount is above requested, BLOCKVILA reserves the right,
at its sole discretion, to adjust the Contract accordingly to received funds,
add the excessive amount to Customer's Account Balance or return the excessive
amount through the payment system the Customer has used to pay for the order
initially.
14.5.3. If the Customer initiates the payment with incorrect/insufficient details
and/or to the wrong destination account, Blockvila will attempt, if possible,
to process the order in a timely matter. If the destination address does not
belong to Blockvila (directly or via a third-party service) and/or is not
related to Blockvila in any way, Blockvila will not be held responsible and
will decline any claims.
14.5.4. Blockvila is not obliged to proactively resolve payment related issues
without a claim submitted by the Customer.
14.6. In case of payment related issues a claim must be raised:
14.6.1. A Customer has the right to raise a payment related claim/dispute by
contacting support within 14 days from the creation of payment with proof of
payment. Requests submitted after 14 days may not be processed.
14.6.2. Blockvila reserves the right to request proof of payment, if there are
suspicions or facts the payment was not received but the Contract was
activated. The Customer is obliged to provide proof of payment within 14 days
of reception of such request.
14.6.3. Proof of payment includes but is not limited to: Blockvila order
number, unique transaction ID or number, destination account, transferred
amount, account statement from the payment system used.
14.6.4. Credit Card purchases may require proof of ownership of the payment
method and an identification request.
14.6.5. If proof of payment is not provided within 14 days or provided proof is
deemed insufficient and/or invalid:
14.6.5.1. if the claim was initiated by a Customer: Blockvila reserves the
right to decline Customer's claim(s);
14.6.5.2. if the claim was initiated by Blockvila: Blockvila reserves the
right to adjust/cancel related Contracts and adjust Customer's Account Balance
by amounts mined by related Contract.
14.7. Blockvila reserves the right to switch and/or change any purchased
Contract's Hashrate type and amount at any time. The change of Contract
Hashrate type will account for the current market price and Blockvila will
attempt, if possible, not to reduce the total value of the Contract being
changed. This means, in the event of forced hashrate type change (such as
SHA-256 to Scrypt) Blockvila will attempt, if possible, to provide the
substitution Contract of equal or greater total value than that of the initial
Contract, according to the market price at the moment of change.
14.8. Unless otherwise provided by law or by a particular offer, all purchases
are final and non-refundable. BLOCKVILA reserves the right to issue refunds at BLOCKVILA's
sole discretion. If we issue a refund, we are under no obligation to issue the
same or similar refund in the future. This refund policy does not affect any
statutory rights that may apply.
14.9. In the case of a refund:
14.9.1. Customer will receive a reimbursement of spent funds to start the
service, unless any funds were withdrawn from Customer's Account Balance. If
any amount was successfully withdrawn from the Account Balance, no refund
requests will be processed on said Account.
14.9.2. Blockvila has the right to nullify or deduct any Hashrate and/or funds
mined by the Hashrate of the refunded purchase from the Customer's Account
Balance as well as any funds provided as a Referral Bonus for the refunded
purchase from the Referrer's Account Balance.
14.9.3. Blockvila is not obliged to reimburse any funds spent for the Maintenance
and Electricity Fees.
14.10. In the case of any return of overpaid funds or refund, Blockvila may
charge a processing fee, dependent on the payment system used. The amount of
the processing fee is subject to change:
14.10.1. Bitcoin transfer: 0.005 BTC;
14.10.6. Credit Card: 25 USD.
15. REFERRAL PROGRAM
15.1. The Referral Program allows registered Customers to receive financial
rewards for purchases made by other Customers that they have referred (invited)
to Blockvila. The Referral Program information is available at https://mining.blockvila.com/referral.
15.2. Every Customer receives a non-editable default Referral Code at
registration. The Customer can create an unlimited amount of additional
Referral Codes, by adding a suffix to their default Referral Code. Finding,
creating and managing Referral Codes and Referral Links is available in the
Referrals menu in the Dashboard.
15.3. Referral Links can be in 3 forms:
15.3.1. Link to the registration page: https://mining.blockvila.com/r/XXXXXX,
where XXXXXX is the Referral Code.
15.3.2. Link to any non-Dashboard page of Blockvila: https://mining.blockvila.com/YYYYYY?ref_id=XXXXXX,
where YYYYYY is the page link (such as "how-it-works",
"what-is-bitcoin" or any other, can also be empty to lead to the
front page) and XXXXXX is the Referral Code.
15.3.3. Links to Blockvila subdomains (such as http://promo.blockvila.eu) are
used in the following format:
http://profit.blockvila.eu/en/?ref_id=XXXXXX;
http://promo.blockvila.eu/?ref_id=XXXXXX;
http://ether.blockvila.eu/?ref_id=XXXXXX;
http://dash.blockvila.eu/?ref_id=XXXXXX.
15.4. Customers are allowed to advertize, post and/or publish materials with
their Referral Link(s) on third-party websites or resources for the purpose of
acquiring new Referrals.
15.5. Blockvila is not responsible for the accuracy and/or validity of
information in any advertisements, posts and/or publications about Blockvila
created by Customers on any third-party websites or resources, with a Referral
Link or without.
15.6. In order for a Customer to become a Referrer to a new Customer, the
latter must visit Blockvila via the first Customer's Referral Link and create
an eligible Account within 24 hours after the first visit and within the same
browser session (switching browsers, clearing browser cache or allowing more
than 24 hours to pass between the first visit and the moment of registration
invalidates the Referral Code saved in the browser session). If the Referral
Code is invalidated by any of these occurring, the potential Referral must
visit Blockvila with via a Referral Link again.
15.7. The default Referral Bonus percentage for any Referral Code created in Blockvila
automatically or manually is 5%, except Reinvest and Balance Purchases. Blockvila may increase the
percentage for webmasters and/or users with a high amount of Referrals and/or
Referred Purchases.
15.8. If a Customer has visited Blockvila by a link from an Affiliate Network
and made a Purchase within 7 days, Blockvila grants the bonus only to the
Affiliate Network that handles the earnings on its own terms. This is valid
even if the Customer has a Referrer.
15.9. Registering an Account after visiting Blockvila by a link from an
Affiliate Network will result in the bonus for all Purchases made by the
Customer for up to 30 days to be processed to the Affiliate Network. This is
valid even if the Account is registered via a Blockvila Referral Link.
15.10. Blockvila is not obliged to link 2 Accounts into the Referrer-Referral
relation in case the new Account was registered without a Referral Link in
error and/or add any Referral Bonuses for past purchases retroactively.
15.11. It is strictly forbidden to create additional Accounts for the purpose
of abusing the Referral Program and/or third-party Affiliate Network(s), i.e.
registering new Accounts via Customer's own Referral Link(s) and making
purchases to receive Referral Bonus for said purchases for the same
Beneficiary. If Blockvila has any suspicion of a breach, Blockvila reserves the
right to request proof of identity and/or absence of abuse for both the
Referrer's and Referral's Accounts. If proof is not provided within 7 days or
provided proof is deemed insufficient and/or invalid, Blockvila may terminate
all related Accounts, cancel any Contracts and/or nullify the Accounts'
Balances without the right of redemption or restoration.
15.12. Blockvila may adjust and/or remove any Referral Code, its Referral
Bonus percentage and any received Referral Bonus.
15.13. It is strictly forbidden to use the following types of traffic:
15.13.1. Doorway pages;
15.13.2. Redirect;
15.13.3. Spam; and
15.13.4. Contextual advertising of Blockvila brand.
15.14. Blockvila reserves the right to terminate any Account's access to the
Referral Program or any Account's ability to participate in the Referral
Program at any time and for any reason.
16. COMMUNICATIONS
16.1. The Website may enable the display of third party content ("User
Content").
16.2. Although we are not obliged to do so, we may remove or reject any User
Content.
16.3. You agree that we may process and store any content you submit to the
Website ("Your Content").
16.4. You may be able to send Your Content to other Miners of the Website, and
other Miners of the Website may be able to send User Content to you.
16.5. You agree to the distribution of Your Content by us both internally and
externally. Therefore, you should ensure that Your Content does not contain
information, which you intend to keep confidential or private.
16.6. By making available, posting or transmitting Your Content to the Website,
you are granting us a non-exclusive, transferable, sublicensable, royalty-free,
irrevocable, perpetual worldwide license to use and exploit Your Content for
any purpose.
16.7. You agree that you are entitled to make available, post or transmit Your
Content to the Website.
16.8. You will not make available, post or transmit to the Website any
statement, material or other content, nor use the Website in any way, that:
16.8.1. is unlawful or may give rise to civil or criminal liability;
16.8.2. infringes any copyright or other intellectual property rights of any
third party;
16.8.3. infringes any third party's rights of privacy or rights of publicity;
16.8.4. includes any computer virus or other malicious software;
16.8.5. is abusive, pornographic, defamatory, discriminatory or obscene;
16.8.6. harasses any other person;
16.8.7. interferes with another user's use and enjoyment of the Website;
16.8.8. impersonates any moderator, administrator or any staff or any other
person connected with BLOCKVILA;
16.8.9. contains the confidential information of any other person;
16.8.10. solicits passwords or personal information;
16.8.11. contains video, photographs, or images of any other person without his
or her permission (or in the case of a minor, the minor's legal guardian);
16.8.12. exploits any other person;
16.8.13. we consider inappropriate; or
16.8.14. encourages or provokes any other person to do any of the acts listed
above.
16.9. The Website may provide means by which you can communicate with us. We
will communicate with you at the email address you have provided or through
other means of communication that may be provided by the Website. Notices that
are applicable to all our Miners shall be made available on the Website
publicly. You will be deemed to have received a notice at the time the email is
sent or the time the notice is posted on the Website. We will be deemed to have
received a notice when we issue a confirmation to you.
16.10. All emails (or other messages) we send are intended for the addressee
only.
17. GENERAL
17.1. These terms of service are subject to your statutory and common law
consumer rights and will not limit any rights you might have that cannot be
excluded under applicable law. These terms of service will not exclude or limit
our liability for death or personal injury resulting from our negligence nor
any fraudulent acts or representations or for any statutory liability not
capable of limitation.
17.2. We may deduct any monies you owe us from any monies we owe you.
17.3. These terms of service, together with the terms of use, privacy policy
and any instructions, guidance and similar information found on the Website
(from time to time), constitute the entire agreement between you and BLOCKVILA
relating to your use of the Website and the Service and mining through the
Website or the Service, to the exclusion of any other terms.
17.4. Our failure to enforce any term does not constitute our waiver of that
term.
17.5. If any part of these Terms is found to be unenforceable, it will be
amended to the minimum extent necessary to make it enforceable and the
remainder of the provisions will remain in full force and effect.
17.6. No representation or warranty is made as to whether the Website or the
Service complies with the laws of any jurisdiction other than the Republic of Estonia..
17.7. The parties submit to the exclusive jurisdiction of the Estonian courts.
These terms of service are subject to and interpreted in accordance with the
laws of Republic of Estonia, provided that these terms of service shall not be
interpreted as conferring any statutory EU consumer protection laws, including
any rights of withdrawal or cancellation under implementations of Directive
2011/83/EU on consumer rights, on any individual not ordinarily a resident of
an EU Member State.
17.8. This Website the Panel are presented in multiple languages. In the case
of a conflict between translations, the English version will prevail.
17.9. BLOCKVILA will be entitled to assign and otherwise transfer the agreement
covered by these terms of service by giving you reasonable notice, which may
include notice given via the Website.
17.10. All questions, comments or complaints should be directed to us via
Customer Support and we will try to respond to within 48 hours.
Blockvila Limited
Company
number RC 1612671
20 Mbonu street, Dline, Port Harcourt, Rivers State, Nigeria.